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Resolved Login Bug

Jack3t

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I forgot to add that i was logged in trough LINE account
 

Witiza

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Barcelona/Catalunya/Spain
Frontal yesterday, still experiencing It
Xiaomi redmi note 4
4G/3G/Wifi
 

Leni

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BTW I have this problem since 27th November nearly 10 am (by Moscow, I don't know how to interpret this :D) and Im still experiencing It
Russia,central region, Ryazan; android; H/3G
 
Last edited:

WreckTech

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Region: NYC
Time: 7 am
Device: iPhone 6+, iOS 11
Connection: wifi, 3G, 4G

Happened again this morning. Get it together guys
 
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Danny_the_Dog

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Warsaw/Poland
Since 27th Nov about 10 am mine time zone till now
Android, Huawei P9 (7.0)
Wi-fi private, 4G/3G
G+ login method
 

WreckTech

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This morning? I'm waiting for it to be fixed for three days now.
What I had to do to get mine working Tues was
1- delete & reinstall app
2- login as usual (Google) <- this is may require multiple attempts
3- ensure wifi connection to get supplementary downloads

Usually that was all. Shouldn’t be but it is what it is. Game started functioning for me again this morning.
 
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All moves not working!
Problem with LINE. How to write a letter to them without going to the game?
Ukraine, Kyiv
Not working 3 days
Android/Xiaomi redmi 4 pro
Data 3G/Public Wifi
 

Leni

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What I had to do to get mine working Tues was
1- delete & reinstall app
2- login as usual (Google) <- this is may require multiple attempts
3- ensure wifi connection to get supplementary downloads

Usually that was all. Shouldn’t be but it is what it is. Game started functioning for me again this morning.

Did the same thing but it says some error happening, -38something.
 

Randomius

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When try to connect
 

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Ownface

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So here's the latest:

Good news is that LINE is confident that they've figured out what the issue is. Bad news is that they still need to actually go about resolving it. Hopefully you guys should be able to login and play again soon, but we don't have an exact ETA. Once again, we're very sorry for the inconvenience and frustration, and appreciate your continued patience.
 

Jack3t

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So here's the latest:

Good news is that LINE is confident that they've figured out what the issue is. Bad news is that they still need to actually go about resolving it. Hopefully you guys should be able to login and play again soon, but we don't have an exact ETA. Once again, we're very sorry for the inconvenience and frustration, and appreciate your continued patience.
Do you know if we are going to be able to keep our progress if we deleted the app?
 

Ownface

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Do you know if we are going to be able to keep our progress if we deleted the app?

As long as you login with the same account that your progress is tied to when you reinstall the app, your progress should still be there.
 

Leni

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So here's the latest:

Good news is that LINE is confident that they've figured out what the issue is. Bad news is that they still need to actually go about resolving it. Hopefully you guys should be able to login and play again soon, but we don't have an exact ETA. Once again, we're very sorry for the inconvenience and frustration, and appreciate your continued patience.
Thanks for keeping in touch!
Hope Line guys will somehow solve this mess
 

CRAZI1001

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Cant login same as all of us error code -3841
-Czech Republic/Prague
-from 27th and stil not working
-android
-all types of conection doesnt work
Tryed all tipes writen above -nothing works
Hope it will get fixed soon.:(
 

CRAZI1001

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Yeah i spared more then 1600 gems for valentine relics but i miss it today.:(