1. [2018/06/22]
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Resolved Login Bug

Discussion in 'Known Issues & Bugs' started by Vishkvishnuai, Nov 26, 2017.

  1. Jack3t

    Jack3t New Member

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    I forgot to add that i was logged in trough LINE account
     
  2. Witiza

    Witiza New Member

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    Barcelona/Catalunya/Spain
    Frontal yesterday, still experiencing It
    Xiaomi redmi note 4
    4G/3G/Wifi
     
  3. Leni

    Leni New Member

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    BTW I have this problem since 27th November nearly 10 am (by Moscow, I don't know how to interpret this :D) and Im still experiencing It
    Russia,central region, Ryazan; android; H/3G
     
    #63 Leni, Nov 29, 2017
    Last edited: Nov 29, 2017
  4. WreckTech

    WreckTech New Member

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    Region: NYC
    Time: 7 am
    Device: iPhone 6+, iOS 11
    Connection: wifi, 3G, 4G

    Happened again this morning. Get it together guys
     
    Leni likes this.
  5. Jack3t

    Jack3t New Member

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    This morning? I'm waiting for it to be fixed for three days now.
     
    Leni likes this.
  6. Danny_the_Dog

    Danny_the_Dog Active Member

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    Warsaw/Poland
    Since 27th Nov about 10 am mine time zone till now
    Android, Huawei P9 (7.0)
    Wi-fi private, 4G/3G
    G+ login method
     
  7. WreckTech

    WreckTech New Member

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    What I had to do to get mine working Tues was
    1- delete & reinstall app
    2- login as usual (Google) <- this is may require multiple attempts
    3- ensure wifi connection to get supplementary downloads

    Usually that was all. Shouldn’t be but it is what it is. Game started functioning for me again this morning.
     
  8. UltimateShowstopper

    UltimateShowstopper New Member

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    All moves not working!
    Problem with LINE. How to write a letter to them without going to the game?
    Ukraine, Kyiv
    Not working 3 days
    Android/Xiaomi redmi 4 pro
    Data 3G/Public Wifi
     
  9. Leni

    Leni New Member

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    Did the same thing but it says some error happening, -38something.
     
  10. Randomius

    Randomius New Member

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    When try to connect
     

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  11. Jack3t

    Jack3t New Member

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    I have the same exact error code. I just hope that all my progress stays the same
     
  12. Ownface

    Ownface Pest Control Specialist and Dungeon Master

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    So here's the latest:

    Good news is that LINE is confident that they've figured out what the issue is. Bad news is that they still need to actually go about resolving it. Hopefully you guys should be able to login and play again soon, but we don't have an exact ETA. Once again, we're very sorry for the inconvenience and frustration, and appreciate your continued patience.
     
  13. Jack3t

    Jack3t New Member

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    Do you know if we are going to be able to keep our progress if we deleted the app?
     
  14. Ownface

    Ownface Pest Control Specialist and Dungeon Master

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    As long as you login with the same account that your progress is tied to when you reinstall the app, your progress should still be there.
     
  15. Leni

    Leni New Member

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    Thanks for keeping in touch!
    Hope Line guys will somehow solve this mess
     
  16. CRAZI1001

    CRAZI1001 New Member

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    Cant login same as all of us error code -3841
    -Czech Republic/Prague
    -from 27th and stil not working
    -android
    -all types of conection doesnt work
    Tryed all tipes writen above -nothing works
    Hope it will get fixed soon.:(
     
  17. Randomius

    Randomius New Member

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    Any compensation of waste time? We miss 2 days login and events...
     
    CRAZI1001 likes this.
  18. CRAZI1001

    CRAZI1001 New Member

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    Yeah i spared more then 1600 gems for valentine relics but i miss it today.:(
     
  19. Liam

    Liam !Robot
    Hidden Variable Dev

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    It's safe to say that something will be making its way into everyone's mailboxes, yes!
     
    Randomius and CRAZI1001 like this.
  20. Randomius

    Randomius New Member

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    Good news )
     

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